Ask for survey respondent contact information.

If you intend to contact people who respond to the survey, make sure you get their contact information. In other words, ask for the contact information in a question (or two).

Alternatively, if your hosted survey provider allows for by-invitation-only surveys, you may be able to avoid asking for the contact information in the survey itself. Papaya Polls is able to provide this feature; however, we still recommend that survey designers ask for the survey respondent's contact information because email addresses and other information is prone to become out of date over time, and it gives a fair notice to the survey respondent that they may be contacted in the future.